Call Center Agent

SmoothHiring
Published
January 9, 2021
Location
New York, NY
Category
Job Type

Description

About Our Client
Attention Apply using this link:

https://forms.gle/vYmzX23i1HCgdi8c7

Full Job Description
Job Description:

Work from home customer support agents help provide services based on the client needs per project.

If you are committed to providing exceptional customer service and ready to start a new opportunity, the time is now to join our work from home team.

Overview:

These positions are truly customer service, in a virtual setting. If you are also looking for a family oriented, professional work from home environment - this is the place for you. We are always looking to expand our virtual family and looking for great people like you. We offer flexible hours, 100% autonomy, all in the comfort of your home.

These positions pay $12/hour

Seeking experienced customer service, call center, virtual support reps, administrative professionals interested in customer satisfaction & administrative working from home.
If you like guiding and helping others find answers, then we could definitely use your help as a virtual support professional working from your home. This is a third party 1099 opportunity.
It involves using your home computer and remotely answering inbound phone calls and live chats over the internet from your home office to assist individuals with customer related support questions as they have issues.
Training starts in a few weeks with a variety of times available during the day and evening that may fit your schedule.
Other opportunities to service are also available to choose from based on your strengths and preferences.

Experience Requirements:
Must have and/or be willing to put together a home office setting in your home (or an area where you can turn into home office with a computer/laptop, internet connection to the wall/router, and headset hook ups).
High level of professionalism and phone demeanor, adequate for business purposes.
Excellent typing, communication and computer skills.
Must be available to work overtime and/or weekends if necessary.
Must be willing to submit to a standard background check, drug test, technology check and voice assessments.
Must be US resident

Technical Requirements:
CPU i5 (or equivalent), i7 recommended, No Atom, Celeron, Pentium, Opteron processors.
Internet Download Speed 10Mbs down speed minimum.
Internet Upload Speed 10Mbs up speed minimum.
Network Latency Max 250 MS latency max.
OS Win 8.1 (64bit), Win 10 (64bit).
RAM 4GB minimum, 8GB recommended.
Must have a home office set up and ethernet cord you can connect to your computer.
Chromebooks, ipads or similar devices are not acceptable. Must be a desktop or laptop connected to a nearby router or wall for firewall/security purposes

Job Type: Full-time

Pay: $12.00 per hour

Schedule:
8 hour shift
Monday to Friday
Weekends

Education:
High school or equivalent (Preferred)

Experience:
Customer Service: 1 year (Preferred)

Language:
English (Required)

Work Location:
Fully Remote

Communication method(s) used:
Email
Phone
Chat

This Job Is Ideal for Someone Who Is:
Dependable -- more reliable than spontaneous
People-oriented -- enjoys interacting with people and working on group projects
Autonomous/Independent -- enjoys working with little direction

Work Remotely:
Yes

Apply now by clicking here: https://forms.gle/vYmzX23i1HCgdi8c7

Apply
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