Customer Service / Call Center – MultiLingual

Published
September 3, 2020
Location
Jersey City, NJ
Category
Job Type

Description

Adecco is assisting Computershare in recruiting for inbound / outbound Call Center Representatives. Bilingual Required in Portuguese/ French/ Spanish or German.  No Need to travel into an office - All Remote- Work from Home opportunities .   These are temporary positions supporting a project.    Successful candidates must have excellent verbal skills, personable over the phone, reliable and able to provide outstanding customer service.  If you meet the qualifications listed below, please Apply Now!
Monday - Friday - 3 shifts:
1 st shift - 8AM- 4PM - Pay Rate - $25.00 per hr.
2 nd shift - 4 PM - 12 midnight - Pay Rate $ 26.00 per hr.
3 rd shift - 12 midnight to 8AM - Pay Rate $27.00 per hr.
Responsibilities for this Call Center Representative job include:
- Handle Inbound and Outbound of calls and emails with varying degrees of questions or concerns
- Keep record of customer interactions, record details of inquiries, complaints, or comments, as well as actions taken
- Use computer system to track, gather information, and/or troubleshoot the items raised by the caller.
- Escalate complicated issues to designated call center supervisor for further investigation
 
Qualifications:
- Excellent verbal and written communication skills
- Make good decisions and resolve issues in a clear, calm, and diplomatic matter
- Computer literate - working in a Windows environment/ MS office required.
- Will be using Chat feature & Email with customers
-  Associates Degree or equivalent from two- Year College or Technical School
-   Bilingual Candidates Needed only:  Brazilian Portuguese, French Parisian - Spanish & German
Work from Home / Remote working opportunities.
 

Equal Opportunity Employer/Veterans/Disabled

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