Customer Service Representative: Full Time and Part Time Positions

Crosstown Solutions
Published
January 3, 2021
Location
Brooklyn, NY
Job Type

Description

Crosstown Solutions is currently looking for an entry level individual with a customer service background for their full-time Customer Service Representative position. For this position, our client has found that candidates who have worked in retail, restaurant, hospitality or customer service industries excel as they have the people skills to provide the “personal touch" that the company is known for. This company specializes in areas of customer renewal, customer retention, and customer acquisition.

This firm is the leader in the marketing industry and specializes in tailoring customer service to the character of the client and company culture. It is a priority for our clients to provide the best customer service with high professionalism and to maintain and build quality relationships. This job is full-time and involves in-person interaction with customers.

This firm’s niche has been their ability to act as the liaison between major clients and their customers. Through their unique, relationship-oriented approach, they have been able to provide clients tremendous results and an increased market share.

This firm prides themselves on their competitive, but extremely friendly and family-oriented work environment. Their culture promotes constant personal and professional growth, based on principles of respect, trust, and challenge. They are now striving to train the most capable and skilled individuals to help acquire new clients, grow into new markets, and develop new marketing and customer service experiences. They provide full training and career advancement in this globally expanding industry.

Tasks:

  • Approach consumers to assess how needs can be met by company services offered
  • Provide exceptional customer service and consultation advice
  • Facilitate administrative tasks and customer scheduling
  • Additional tasks as required
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