Dispatcher

Yellowstone Transportation Group
Published
October 3, 2020
Location
Newark, NJ
Category
Job Type

Description

Yellowstone Transportation Group is hiring Dispatchers! This position will be dispatching for multiple fleet vehicles and booking freight and driver track/trace. Job functions include load coordinator, dispatcher, customer service, and sales. Must be familiar with all loads like 3Sixty/DAT, Internet Truckstop etc. Understanding of DOT regulations for semi-trucks necessary.

 

Dispatcher Duties:

  • Verifies all transit runs are assigned and covered in accordance with established procedures. 
  • Controls vehicle assignments or manifests to ensure the fleet is being used in the best interest of the public and the organization to meet service demands. 
  • Monitors and responds to a variety of calls from customers and employees using telephone, cellular phone or two-way radio. 
  • Consistently verifies and monitors driver locations and driver assignments at all times. 
  • Responds to emergency situations as requested including hazardous and severe weather conditions as required. Dispatches road service to the scene of the breakdown. 
  • Coordinates field activities, i.e., bus changes, passenger transfers, manifest adjustments, special transit service return trips, etc., with an emphasis on minimum passenger delays and maximum goodwill with drivers.
  • Coordinates vehicle use and assignments with other rural dispatchers/schedulers, Lead Drivers, and maintenance staff to ensure vehicles are available for scheduled maintenance service.
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