Leadership Roles Available – Brand Management & Training Operations

Crosstown Solutions
Published
November 1, 2020
Location
Brooklyn, NY
Category
Job Type

Description

As the Brand Management & Training Operations Assistant, you drive profitable sales growth by creating and executing all hiring plans and ensuring all Brand Associates are trained on all company programs, initiatives, and standard operating procedures. You are the subject matter expert in Crosstown Solutions' operating procedures, people processes, and product knowledge. You are responsible for creating a culture of engagement and high performance in our Brand Associates through their ongoing training and development.

***Please note that before becoming an operations manager you must train in all departments at Crosstown Solutions ***

Core Responsibilities:

  • Oversee the brand associates

  • Meet with clients and prospective customers

  • Train in Product knowledge

  • Handle customer complaints

  • Help with onboarding

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