Licensed Health Insurance Customer Service Agents

Balance Staffing
October 3, 2020
Birmingham, AL
Job Type


Hiring- 100% Remote- Permanent Licensed Health Insurance Customer Service Agents to start immediately. 

Compensation: $18.00 - $21.00


Job Description

Immediately hiring full time (Direct Placement) customer service / sales minded people that have a passion to assess customers healthcare needs and build a comprehensive plan benefit option.


Your Responsibilities

  • Handle and carefully respond to all inbound and outbound customer inquiries

  • Provide excellent customer service through active listening

  • Work with confidential customer information and treat it sensitively

  • Aim to resolve issues on the first call by being proactive, patient, empathetic, and understanding

  • Appropriately communicate with customers, exercising retention efforts if needed

  • Identify customers who are comparison-shopping and inquiring about contract terms, assisting the customer with the correct price plan

  • Compassionately handle sensitive situations surrounding healthcare needs, education, and prevention planning


Drop files here browse files ...

Related Jobs

October 28, 2020
Home Care Registered Nurse (RN)   New York, NY new
October 28, 2020
Provider Network Development   Atlanta, GA new
October 28, 2020
dental assistant   New York, NY new
October 28, 2020
October 28, 2020