Are you social, engaging, and enjoy meeting people from all walks of life? Are you detailed oriented, responsible, and able to multi-task? Being the lounge bartender at a Concord hotels means you are the eyes and ears of the property as guests congregate to talk about their workday or their hotel stay. You have the ability to turn a mood around or even identify a guest need or help the hotel team provide a surprise amenity or memorable gift to a guest or patron just by you listening to them as they sit before you. Like many hotel roles, you alone could make the guest want to return again and again!
The Bartender is responsible for the complete set up of the bar area and the mixing of drinks for all guests and servers. Need to maintain the service and cleanliness of the bar area, ensuring quality service, guest satisfaction and control over liquor inventory.
To serve beverages and/or items on the menu to guests in a professional, competent, and prompt manner to ensure guest satisfaction.
Pick up bank and guest checks from prescribed area. Set up bar.
Break down bar, lock up liquor, and store fruit and juices properly. Accept drink orders from guests/servers in proper calling order.
Make cocktails in accordance Beverage Standards using standard jigger. Work professionally with all guests and fellow associates.
Follow all check handling procedures, including all credit card policies and procedures. No cash tabs. Red Line all drink orders from servers, checking all tickets for items that did not ring up correctly.
Prepare beverage requisition for liquor.
Create a pleasant, friendly, hospitable, effective and professional working atmosphere at all times. Perform duties in the prescribed safe manner using the established procedures and proper equipment.
To follow set and established procedures regarding the use of promotional and birthday drinks. Inform all guests of Food and Beverage and bar promotional activities.
To maintain a flexible work schedule in accordance with the business demands of the hotel. Complete all opening and closing duties as listed on the checklist.
Comply with established procedures in the standard beverage manual regarding the serving of alcohol to and the identification of minors.
Each associate is expected to carry out all reasonable requests by management, which the associate is capable of performing.
Report to work on time and in full uniform.
Each associate will be required to follow the rules as found in the Concord Hospitality Handbooks. Keep all bar areas neat and clean.
Check and replace glassware where needed. Stock and replenish ice at all ice stations.
Clean floors in area of responsibility at the end of each shift.
Empty and steam-clean trashcans at the end of each shift or as necessary.
Be responsible for the inventory of the soda and juices and their rotation of stock. Stock and replenish beer in bottles and kegs when necessary.
Perform other duties as requested by management.
Concord’s foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest – having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. Today Concord operates over 100 hotels in North America with an excellent rating in customer service, staff retention, and brand alliances. We work with all the major brands (Marriott, Hilton, Hyatt, Choice) in markets throughout North America from suburban to major metropolitan destinations. Concord will grow in the next two years with 25 NEWLY built hotel properties that are already approved with an additional matching amount in new acquisitions and alliances. This growth means excellent opportunities for our Assistant Managers to soon be in the role of the lead manager.
Competitive Pay aligned with the local market
Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental
401K Retirement Program with company contribution – FREE MONEY!
Complimentary Hotel Room Night Program – Receive 7 free nights a year
Group Life Insurance equal to your annual salary
Voluntary Short and Long Term Disability Programs
Verizon Wireless Discount – save up to 18% off your billing a month with our partnership with Verizon
Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs – take classes related to hospitality and save up to 9% off the tuition price