Sales Coordinator

Kforce Finance and Accounting
Published
October 6, 2020
Location
Ridgefield Park, NJ
Category
Job Type

Description

RESPONSIBILITIES:

Kforce has a client in search of a Sales Coordinator in Ridgefield Park, NJ.

Key Tasks:

  • Validate and Process Sales Deduction claims through SAP Claim System
  • Validate and Process SPA claims through Salesforce Dotcom
  • Maintain and reconcile Sales MDF programs for Regional Sales
  • Work with Sales in order to reduce monthly chargebacks
  • Analyze chargeback process and design a way to lessen number of deductions and process more efficiently
  • Review customer account discrepancies and/or issues and identify resolutions to offer possible solutions
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
  • Refer unresolved customer grievances to designated departments for further investigation
  • Assist with special & other ad hoc requests
  • Export and analyze data to build reports
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