Senior Consultant, Administration and Technology Consulting

November 20, 2020
New York, NY
Job Type


The Administration & Technology Consulting ("ATC") practice consults to Multiemployer and Public Sector clients on a wide range of benefits administration and technology issues that include: strategic planning; process-re-engineering; organizational design and recruitment; design and implementation of benefit systems, web sites and other technologies; vendor selection and; system implementation/post-implementation support. The technology Consultant will have significant visibility in working with both colleagues and clients and will participate in, support and undertake various projects and engagements within ATC. The role focuses on engagements that include, but are not limited to, supporting Cloud Computing initiatives, IT Assessments, Virtual CIO assistance, Enterprise Content Management (ECM) implementations, Cybersecurity Risk Assessments and Disaster Recovery, Business Continuity, and Crisis Management planning.

The Technology Consultant will collaborate with the Practice management, practice colleagues and other Segal Benefits Consultant staff to manage and deliver ATC projects. Primary accountabilities will include but may not be limited to: project managing work to include assuming day-to-day client interaction and relationship duties, developing project plans and budgets and assuming overall quality assurance of service delivery; contributing own expertise to client assignments, advising clients on the full-range of benefits administration and technology issues as described above; acting as a technical resource, providing guidance to others at Segal on ATC related matters; leading and supporting efforts to market ATC services and develop revenue via participation in new business development activities; contributing to practice development initiatives by importing knowledge pertaining to latest trends, legislative developments, etc. and supporting initiatives to develop new ATC services, work products and/or processes designed to enhance practice quality and profitability.

Key Requirements

The ideal candidate will have a minimum of an undergraduate degree, preferably within a technology oriented discipline; a Master’s Degree is desired; minimum of 7-10 years of experience within a consulting and/or corporate environment focused on administration and/or technology services; knowledge of multiemployer and/or public sector benefit plan administration (health and pension) systems and governmental legislation preferred; a minimum of 5 years of experience serving in a technology leadership role; ability to work independently and in teams and, do significant travel; excellent communication and interpersonal skills; demonstrated project management, technical writing, analytical and problem solving skills; proficiency in all or a significant combination of: waterfall and agile project management frameworks, relational databases, high level programming languages, infrastructure, system administration, telecommunications, Disaster Recovery/Business Continuity methodology, and ECM.

Affirmative Action/Diversity Inclusion at Segal: At Segal, we are committed to a culture of diversity and inclusiveness, as demonstrated through our recruitment, retention and employee development programs. We maintain an environment that respects and builds on the assets and talents of each person, valuing their differences. We also engage in good faith efforts to maintain an environment free from discrimination and harassment in strict compliance with applicable laws, and consider all qualified candidates for employment without regard to their race/ethnicity, national origin, color, religion, gender, sexual orientation, gender identity or expression, age, disability or medical condition, protected veteran or military status, criminal record history, marital status, or status in any group or class protected by applicable federal, state or local law. We also engage in affirmative action to employ and advance in employment qualified women, minorities, disabled individuals and protected veterans. Maintaining a diverse and inclusive workforce is a win/win, and provides Segal with the opportunity to leverage our top talent to provide innovative solutions to our clients.

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November 20, 2020