Senior Director, Healthcare IPA Operations – Secaucus, NJ

UnitedHealth Group
November 8, 2020
Secaucus, NJ
Job Type


Riverside Medical Group is the premier medical practice in New Jersey serving patients in Hudson, Bergen, Passaic, Essex, Middlesex, Camden and Burlington counties.  We have over 100 locations and 300 board certified medical providers specializing in Adult Medicine, Pediatrics, ENT, Foot & Ankle, Gastroenterology, Rheumatology, Cardiology, Behavioral Health, Physical Therapy and many more.  As a National Committee for Quality Assurance “Level III- Patient Centered Medical Home,” Riverside is able to provide patient-focused precision medical care to the entire family and is committed to providing patients with the highest quality medical care.
Riverside’s goal is to provide quality health care to ensure that our patients get the right care at the right time. 
We’re a dynamic and growing health care organization, offering a wide range of employment opportunities. We are seeking professional and dedicated individuals to be part of our team, where integrity, respect, accountability, and collaboration are among our core principles.
We offer our employees competitive compensation and benefits, flexibility and opportunity for growth and advancement.
As the Senior Director, Health Plan IPA Operations, you will be responsible accountable for driving the company’s performance and strategy and Operations.  
Primary Responsibilities:
  • Provides operations, strategy and oversees process improvement opportunities across business units resulting in consistent, transparent processes that result in high quality execution while also driving efficiencies 
  • Assists in the development, coordination and implementation of the regional budget, business plans and operational activities including clinician/ops review to drive clinical and financial performance
  • Works closely to monitor and report metrics such as resource utilization, patient satisfaction, HCC, PFP and STAR and enacts plans to improve efficiencies and reduce expenses
  • Works closely enhance regional provider satisfaction, productivity and performance
  • Implements plans to continually enhance services provided by accountable departments and functions
  • Provides input and feedback regarding initiatives and programs that promote excellence  
  • Manages relevant hospital partnerships and maintains/grows specialist networks
  • Works closely with central departments to ensure that issues impacting the region that involve central departments are resolved effectively and timely
  • Collaborates with the physician leadership to garner support for operational initiatives and obtains feedback on what initiatives will be most successful and works closely to implement and monitor programs
  • Manages direct reports to ensure that they are meeting performance expectations; mentor, coach and counsel as necessary
  • Provides guidance in professional development activities and goals
  • Works to promote teamwork, collaboration, implementation of best practices across all communities within the region
  • Develops, implements and measures adherence to policies and procedures
Drop files here browse files ...