Senior, Product Manager

October 15, 2020
New York, NY
Job Type


Job Overview:

At Macy’s, our Product Management teams define a product vision that allows Macy’s customers to shop seamlessly and easily across channels. 

Macy’s is seeking an experienced Senior Product Manager who will work in an exciting space with multiple touchpoints across digital and omni-channel.  This position will work and influence cross-functional context and use data to drive decision-making.

In this role, you will envision experiences that can make it easy for Macy’s customers to find what they want in the fastest way possible across all touchpoints. You will be responsible for developing ideas for new enhancements, and ensuring that we’re pushing the boundaries of creativity and innovation, consistently executing at a high level. You will work cross functionally with senior management, making appropriate product-related tradeoffs across brands, and measuring success of the team’s initiatives. Working with engineers, designers and stakeholders across the organization, this Senior Product Manager would help craft the long-term vision.

Essential Functions:

  • Create mid to long term vision for the top of funnel experience and manage product backlog

  • Collaborate and regularly communicate with business and stakeholders to shape strategy and feature prioritization to build and improve the user experience

  • Gather input from a variety of internal and external sources to define product concepts; respond to the needs of customers throughout the development process; analyze competitors and market trends; evaluates technologies; develop detailed requirements, feature definition, implementation plan, and internal communications

  • Anticipate upstream and downstream impacts of the project and work with internal business groups to adjust business tools and practices in order to support new features and functionality

  • Develop supporting business case, including financial impact and benefits statements, to support feature/functionality concepts and sell the concepts to internal audiences through persuasive oral and written presentations

  • Be recognized as an expert across the division – someone who has excellent judgment and whose projects have contributed significantly to the success of Macy’s

  • Use data and metrics to test assumptions, make recommendations, and drive actions. Drive continual improvement through testing, consumer research, etc.     

  • Serve as internal subject matter expert on all facets of discovery products



  • BA/BS Degree preferred
  • 6+ years product management experience with a more data centric/technical feature focus

  • Passionate about building great products and solving customer and business problems

  • Analytical skills with demonstrated experience turning data into actionable insights

  • Collaborative and effective in a cross-functional environment

  • Proven track record of taking ownership and driving results

  • Ability to manage through ambiguity, adversity and conflict to establish focus and deliver against business goals

  • Previous product experience leading marketing-driven products

  • Internet, retail  and e-commerce experience

  • Familiarity with mobile, social, and omni-channel customer journeys

  • Must be able to collaborate and be effective in a cross-functional environment

  • Excellent written/verbal communication skills that include the ability to read, write, and interpret business and technical documents.

  • Strong leadership profile, excellent prioritization and negotiation skills. 

  • Should be able to operate effectively in areas of uncertainty and ambiguity. 

  • Proactively anticipates and identify problems that arise in the project, outlines options, recommends solutions, and escalates as needed.

  • Ability to work a flexible schedule based on department and company needs.

  • Exercises sound judgment in terms of keeping his/her supervisor abreast of progress and asks for timely assistance/guidance as need on addressing blockers/concerns

This job description is not all inclusive.
Macy’s Inc. reserves the right to amend this job description at any time.
Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and
inclusive work environment.
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